The Acorn Platform
AI coaching embedded in employees' daily workflows. Real-time culture intelligence delivered to leadership.
Multi-Channel Delivery
Acorn meets employees exactly where they already are — no new apps, no new behaviour required.
SMS Coaching
Coaching conversations arrive as text messages — the highest-engagement channel in any workforce. No app download, no login. Employees reply in natural language and Acorn responds with intelligent, context-aware coaching.
- Works on any mobile device — no smartphone required
- Ideal for distributed, deskless, and frontline teams
- Highest open and response rates of any channel
Email Coaching
For office-based and hybrid employees, Acorn delivers structured coaching via email — appearing to come directly from their manager's address. Longer reflective prompts, weekly summaries, and development nudges integrate naturally into the inbox.
- Appears to come from the manager's own email address
- Ideal for longer SMART goal frameworks and weekly reflections
- Compatible with all major email providers
AI Coaching Engine
The intelligence behind every Acorn coaching conversation.
Acorn's coaching engine is built for nuanced conversational ability and a deep capacity for empathetic, context-aware dialogue. It coaches naturally across a wide range of employee situations — from goal-setting to conflict resolution — without ever feeling scripted or robotic.
Every coaching interaction is designed to feel genuinely supportive. Responses adapt to the employee's tone, circumstances, and history — building a coaching relationship that improves over time.
Goal Setter
Monday Morning
SMART goal frameworks and Cost of Inaction analysis help employees start each week with clear, motivated intention. Coaching structures ambition into achievable weekly commitments.
Check-In Coach
Wednesday Mid-Week
Mid-week check-ins surface progress and obstacles before they become blockers. Employees get support at the moment they need it most — Wednesday, not next quarter.
Reflector
Friday Reflection
End-of-week reflections capture wins, lessons, and sentiment. This is where embedded NPS is collected naturally — employees reflect on their week, and cultural intelligence flows upward.
Conflict Resolver
On-Demand
When workplace tension surfaces, employees can access on-demand conflict resolution coaching — a safe, private space to work through interpersonal challenges with structured AI guidance.
Motivator
On-Demand
Tony Robbins-inspired motivational coaching that helps employees reconnect with their purpose, overcome resistance, and re-engage during challenging periods. Available when employees need a boost.
Mentor Coach
On-Demand
Socratic mentoring that helps employees discover their own answers through deep, guided questioning. Builds self-awareness, critical thinking, and leadership capacity over time.
Culture Dashboard
The real-time culture intelligence layer that managers never had to build — until now.
Every coaching conversation feeds an anonymised, aggregated culture dashboard accessible to managers and leadership. No manual input, no survey cycles, no waiting. Culture health surfaces automatically.
Real-Time Sentiment Tracking
Live team sentiment scores updated after every coaching interaction — not quarterly, continuously.
Embedded NPS
Net Promoter Score collected naturally within Friday reflections — zero survey fatigue, high participation.
Theme Detection
Emerging topics and patterns surface automatically from aggregated conversations — spotting culture risks before they compound.
Engagement Trends
Longitudinal engagement data showing how culture health evolves over weeks, months, and quarters — with full historical context.
Privacy Architecture
Privacy is not a feature bolt-on — it's a foundational design principle. The system is architecturally incapable of exposing individual coaching conversations to managers.
- Managers see anonymised aggregates only — never raw conversations
- Individual responses are never attributable to a single employee
- Employees feel safe to be honest — which makes the culture data accurate
- Enterprise-grade data security throughout the platform
Integrations
Acorn connects with the tools your business already runs on.
Xero Payroll
Syncs employee data directly from Xero — onboarding new employees into Acorn's coaching system is automatic when they're added to payroll.
Email (All Providers)
Works with any email provider — coaching is delivered directly to each employee's existing inbox. No new tools required.
SMS (Global)
SMS delivery works globally across mobile networks. No app, no login, no friction — coaching reaches every employee wherever they work.
Also available: Slack and Microsoft Teams for in-channel coaching delivery.
A Week in Acorn
The coaching rhythm that turns every workweek into a culture intelligence cycle.
Goal Setting
Monday morning coaching arrives via SMS or email. The Goal Setter archetype guides employees through SMART goal frameworks and Cost of Inaction analysis — starting the week with clarity and motivation.
Mid-Week Check-In
Wednesday check-ins surface progress and obstacles in real time. The Check-In Coach helps employees work through blockers before they compound — and feeds live sentiment data to the culture dashboard.
Weekly Reflection
Friday reflections capture wins, lessons, and how employees are feeling about their week. Embedded NPS is collected naturally here — zero survey fatigue, high honesty, genuine culture intelligence.
On-Demand Coaching
When employees face conflict, need motivation, or want mentoring, on-demand coaching archetypes are available immediately — Conflict Resolver, Motivator, and Mentor Coach respond within the same SMS or email thread.
Manager Dashboard Updates
As each conversation completes, the culture dashboard updates automatically with anonymised sentiment, NPS, engagement trends, and emerging themes. Leaders have a real-time pulse on culture — always.